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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
OHS policies and proceduresmay relate to: | application of first aidemergency and evacuation responseequipment maintenance and use hazard and risk identification and reportingOHS consultation and participative arrangements reporting accidents, incidents, injuries and near missesrestraint and apprehension of personsrisk assessment and control measuressafe operating procedures and instructions for use of equipment and technologysecurity licensing requirementsstress managementsuspected terrorist activityuse and maintenance of PPEuse of firearms, handcuffs, batons and sprayuse of forceuse, storage and disposal of hazardous substances or dangerous items. |
Legislative requirements may relate to: | anti-discrimination and diversityAustralian standards, codes of practice and regulationsaward and enterprise agreementsduty of care evidence collectionlicensing arrangements and certification requirementsOHS issue resolutionrelevant commonwealth, state and territory OHS legislation, codes of practice and regulationsroles and responsibilities of OHS representatives and committees trade practicesuse of force. |
Consultative arrangements may include: | discussions with OHS representativesformal and informal meetings to discuss OHS issues and informationindustry information and newsletters covering OHS issuesOHS committeessuggestions, requests and concerns put forward by employees to management. |
Communication skillsmay include: | active listeningcomprehensionnote-takingpositive body languagequestioning reading accuratelyspeaking clearlysummarisingwriting. |
Interpersonal techniquesmay include: | active listeningbeing respectful and non-discriminatory to otherscontrol of tone of voice and body languagedemonstrating flexibility and willingness to negotiateengaging with minority groupsinterpreting non-verbal and verbal messagesmaintaining professionalismproviding and receiving constructive feedbackquestioning to clarify and confirm understandingtwo-way communicationuse of communication appropriate to cultural differencesuse of positive, confident and cooperative language. |
Relevant persons may include: | first aid personnelmanagementOHS committeesOHS representativessupervisor. |
Riskrelates to: | the likelihood of a hazard causing injury or harm. |
Security risksmay include: | biological hazardschemical spillselectrical faultsexplosivesinjury to personnelnoise, light, heat, smokepersons carrying weaponspersons causing a public nuisancepersons demonstrating suspicious behaviourpersons suffering from emotional or physical distresspersons under the influence of intoxicating substancespersons with criminal intentpersons, vehicles and equipment in unsuitable locationssuspicious packages or substancesterrorismviolence or physical threats. |
Procedures for controlling security risksmay relate to: | application of the hierarchy of controlscomplying with safe operating procedures for equipmentcorrect selection, use, storage and maintenance of PPEdirecting or requesting back-up support evacuationmaintaining vigilance, awareness and observation in the work environmentnegotiation and conflict resolutionOHS communication and reportingsafe lifting and manual handling security of documents, cash, equipment and persons use of fire safety equipmentuse of reasonable force. |
Hazard relates to: | any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm. |
Hazards may be identified through: | consultationcontinuous monitoring of work environmentdebrief and review of security incidentsregular informal and informal discussions with team members regular inspections of equipment and work environmentreview of workplace health and safety records. |
OHS recordsmay relate to: | first aid and medical post recordsidentified hazards and risksindustry warnings and security alertsmaintenance and testing reportsmanufacturer and supplier information for security equipmentOHS instruction and trainingOHS issues which have been raised and reportedprocedures for handling prohibited or dangerous itemsreports of accidents and injuriessurveillance and monitoring of work environmentworkers compensation and rehabilitation records. |
Training needsmay relate to: | additional work experience or exchange opportunitiesattendance at OHS seminars or conferencesemergency and evacuation trainingOHS induction participating in formal or informal learning programsundertaking personal studyworkplace coaching, mentoring or supervision. |
Learning opportunitiesmay include: | career planning or developmentconducting a workplace skills assessmentparticipation in formal or informal learning programsundertaking a performance appraisalundertaking personal studywork experience or exchange opportunitiesworkplace coaching, mentoring or supervisionworkplace projects. |
OHS participative arrangementsmay relate to: | accessing and exchanging up-to-date information and industry trends relating to OHS to maintain awareness and vigilancediscussions with OHS representativesformal and informal meetings to discuss OHS concerns or issuesparticipation in debriefing and review processes. |